I remember being on holiday in the States in the mid 90′s. On our return we were in the plane, on the runway at JFK and ready to taxi for take off.
Then something happened.
There was a deluge of rain and a thunderstorm. The rain continued causing flooding on the runway.
This meant a delay which turned out to be a rather lengthy one of more than five hours.
The passengers on board fell roughly into two groups, roughly 50/50. There were those who huffed and puffed and muttered and commented.
“This is ridiculous”
“I want to speak to the person in charge” (God presumably)
“We should be taken off the plane” (and lose our place in the queue for take off)
And there were the rest of us who recognised that a freak event had taken place and much as we didn’t like it there wasn’t really much we could do.
Did I mention that the passengers were roughly 50/50 American and British?
Then there was the announcement that if the delay was going to be much longer then the crew were going to have to stand down and there would be new crew brought on.
The abuse that the crew was subsequently subjected to was a disgrace.
The same crew had been serving tea and coffee and making our delay as comfortable as possible in the circumstances.
As it turned out we got home safely.
A bit late but safe nonetheless.
People were caught out by a freak event.
Sometimes there is no one to blame.